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What Should I Do If I Discover An Error On My Tax Return Prepared By HR Block?

Discovering an error on your tax return can be a cause for concern and uncertainty. When your tax documents are prepared by professionals, such as H&R Block, you trust that the process will be smooth and accurate.

However, errors can happen, and it’s crucial to be proactive in addressing them to avoid potential penalties and complications.

In this guide, we’ll explore the steps to take if you find an error on your tax return prepared by H&R Block. From reviewing your return for accuracy to effectively communicating the issue with H&R Block, we’ll provide insights into navigating this situation and ensuring a swift resolution.

Understanding the common types of errors and the importance of timely discovery will empower you to take control of the situation and work towards a solution. Let’s delve into the essential steps to follow when faced with the unexpected discovery of an error on your tax return.

What Should I Do If I Discover An Error On My Tax Return Prepared By HR Block?

If you discover an error on your tax return prepared by H&R Block, you should take the following steps:

  1. Contact H&R Block: Reach out to H&R Block as soon as you identify the error. You can contact the office or tax professional who prepared your return. Explain the issue and provide them with the necessary details about the error.
  2. Provide Documentation: Be prepared to provide documentation supporting your claim of an error. This could include W-2 forms, 1099s, receipts, or any other relevant documents. Having this information ready will help in resolving the issue more efficiently.
  3. Request Correction: Ask H&R Block to correct the error. Depending on the nature of the mistake, they may be able to file an amended return on your behalf. Make sure to review the corrected return thoroughly before it is submitted.
  4. Understand Consequences: If the error results in additional taxes owed, be prepared to pay any additional amounts. If the error is in your favor and results in a larger refund, understand that it may take some time for the corrected return to be processed.
  5. Keep Records: Keep a record of all communication with H&R Block regarding the error, including names of individuals you spoke with and dates of communication. This documentation may be useful if further action is needed.
  6. Consider Professional Advice: If you are dissatisfied with the resolution or if the error has significant financial implications, you may want to consult with another tax professional or seek advice from a tax attorney.
  7. Review Future Returns: Take the opportunity to review your tax returns more thoroughly in the future. Understanding the details of your return can help prevent errors from occurring in subsequent years.

Remember that mistakes can happen, and reputable tax professionals should be willing to work with you to correct any errors and ensure your tax return is accurate.

An Error On Your Tax Return

Review Your Tax Return For Accuracy

Reviewing your tax return for accuracy is crucial to ensure that all the information is correct and to avoid potential issues with the IRS. Here are steps you can take to review your tax return:

  1. Personal Information: Check your personal information, including your name, address, and Social Security number, for accuracy.
  2. Filing Status: Confirm that your filing status (e.g., single, married filing jointly) is correct. This affects your tax rates and deductions.
  3. Income: Verify that all sources of income are reported accurately. This includes wages, self-employment income, dividends, interest, and any other income.
  4. Deductions: Ensure that you’ve claimed all eligible deductions. Common deductions include those for student loan interest, mortgage interest, medical expenses, and charitable contributions.
  5. Credits: Review any tax credits you’re claiming, such as the Child Tax Credit, Earned Income Tax Credit, or education credits, to make sure you meet the eligibility criteria.
  6. Tax Withholdings and Payments: Check that your tax withholdings and estimated tax payments match your records. This helps avoid penalties for underpayment.
  7. Review Supporting Documents: Cross-reference the information on your return with your supporting documents, such as W-2s, 1099s, and receipts. Ensure the numbers match.
  8. Mathematical Accuracy: Double-check all mathematical calculations on your tax return. Simple math errors can lead to mistakes.
  9. Compare with Last Year: Compare your current return with the previous year’s return. This can help you identify any significant changes or discrepancies.
  10. Sign and Date: Ensure that you’ve signed and dated your tax return. Unsigned returns are not valid.
  11. Electronic Filing Confirmation: If you e-file, keep a copy of the confirmation. This serves as proof that your return was filed.
  12. Amend if Necessary: If you discover an error after filing, consider filing an amended return. This may be necessary if you missed a deduction or if there is incorrect information.
  13. Professional Review: If you’re unsure about any aspect of your tax return, consider having it reviewed by a tax professional before submission.
  14. Keep a Copy: Keep a copy of your completed tax return and all supporting documents for your records. This is important for future reference and in case of an audit.

Taking the time to review your tax return thoroughly can save you from potential headaches and ensure that your financial information is accurately reported to the IRS.

Common Types Of Errors To Look For

When reviewing your tax return for accuracy, be vigilant for common types of errors. Here are some key areas to focus on:

  1. Personal Information Errors: Check your name, Social Security number, and address for accuracy. Errors in personal information can lead to processing issues.
  2. Filing Status Errors: Confirm that your filing status (single, married filing jointly, etc.) is correct. This affects your tax rates and deductions.
  3. Income Reporting Errors: Verify that all sources of income are accurately reported. Check W-2s, 1099s, and other income statements against your tax return.
  4. Mathematical Mistakes: Double-check all mathematical calculations on your tax forms. Errors in addition, subtraction, or multiplication can lead to discrepancies.
  5. Deduction and Credit Errors: Ensure that you’ve claimed all eligible deductions and tax credits. Common mistakes include overlooking education credits, medical expenses, and charitable contributions.
  6. Tax Withholding and Payments: Compare your tax withholdings and estimated tax payments with your records. Confirm that these figures are accurately reported on your return.
  7. Dependency Errors: If you’re claiming dependents, make sure you meet the criteria and that the information is entered correctly.
  8. Overlooking Additional Income: Be thorough in reporting all forms of income, including side jobs, freelance work, or income from investments.
  9. Failure to Report Changes: If there have been significant life changes (marriage, divorce, birth of a child), ensure that these changes are reflected accurately on your tax return.
  10. Failure to Sign and Date: Unsigned or undated returns are not valid. Ensure that you’ve signed and dated your tax return.
  11. Electronic Filing Errors: If you’re e-filing, check for errors in the electronic submission. Ensure that you receive a confirmation of successful filing.
  12. Mismatched Social Security Numbers: Confirm that Social Security numbers for you, your spouse, and any dependents are entered correctly. Mismatched numbers can lead to delays and issues.
  13. State Tax Return Errors: If you’re filing state taxes, review your state tax return separately for accuracy. State tax regulations may differ from federal ones.
  14. Incorrect Bank Account Information: If you’re receiving a direct deposit refund, make sure your bank account information is accurate to avoid delays or misdirected funds.
  15. Forgetting to Include Forms: Ensure that you include all necessary forms and schedules with your tax return. Missing forms can lead to errors and processing delays.

Regularly checking for these common types of errors can help ensure that your tax return is accurate and that you avoid potential issues with the IRS. If you’re uncertain about any aspect, consider seeking assistance from a tax professional.

Timely Discovery To Avoid Potential Penalties And Issues

Discovering errors on your tax return in a timely manner is crucial for several reasons, particularly to avoid potential penalties and other issues with tax authorities. Here’s why timely discovery is important:

  1. Penalty Avoidance: Timely discovery allows you to correct errors before the tax filing deadline. This can help you avoid penalties and interest that may be imposed for underpayment or late payment of taxes.
  2. Amendment Window: Discovering errors early gives you the opportunity to file an amended return within the appropriate timeframe. Amending your return allows you to correct mistakes and provide any missing information.
  3. Avoiding Audits: Timely correction of errors reduces the likelihood of your return being flagged for an audit. Correct and accurate returns are less likely to attract the attention of tax authorities.
  4. Faster Issue Resolution: If there are discrepancies, addressing them promptly can lead to faster resolution. This is important if the error results in a refund, as timely correction means you get your money sooner.
  5. Financial Planning: Discovering errors early allows for better financial planning. If you owe additional taxes, knowing this early on gives you more time to budget and make necessary arrangements.
  6. Credit Eligibility: Timely correction of errors ensures that you receive all the tax credits you are eligible for. This is important for maximizing your tax benefits and potentially increasing your tax refund.
  7. Avoiding Interest Accrual: Errors that lead to underpayment of taxes can result in interest accruing on the unpaid amount. Discovering and correcting these errors promptly helps minimize interest charges.
  8. Maintaining Compliance: Timely correction of errors demonstrates your commitment to tax compliance. This can be important if you ever need to negotiate with tax authorities or if you apply for certain financial benefits that require tax compliance.
  9. Peace of Mind: Knowing that your tax return is accurate and error-free provides peace of mind. It eliminates the stress and uncertainty associated with potential tax issues.
  10. Building Trust with Tax Authorities: Addressing errors promptly helps build trust with tax authorities. It shows that you are proactive about ensuring the accuracy of your tax filings and are willing to correct any mistakes.
  11. Avoiding Future Complications: Timely discovery and correction of errors reduce the likelihood of complications in future tax years. It establishes good habits for accurate and timely reporting.

Overall, discovering errors on your tax return in a timely manner is essential for avoiding penalties, ensuring compliance, and maintaining financial stability. Regularly reviewing your tax return and addressing any issues promptly can save you from potential headaches and financial consequences.

Contacting H&R Block

Relevant Information And Documents

Gathering relevant information and documents is a crucial step in preparing an accurate and complete tax return. Here’s a checklist to help you gather the necessary materials:

  1. Personal Information: Full legal names and Social Security numbers for yourself, your spouse, and any dependents.
  2. Income Documents: W-2s for wages earned from employment. 1099s for other income sources, such as freelance work, rental income, dividends, and interest.
  3. Investment Income Documents: Statements for any brokerage accounts, showing capital gains or losses. 1099-INT and 1099-DIV for interest and dividend income.
  4. Self-Employment Documents: Income and expense records if you are self-employed. 1099-NEC for income received as a contractor.
  5. Business Expenses: Receipts and documentation for business-related expenses.
  6. Retirement Account Contributions: Records of contributions to IRAs or employer-sponsored retirement plans (e.g., 401(k)).
  7. Health Savings Account (HSA) Contributions: Documentation of contributions to an HSA.
  8. Educational Expenses: Form 1098-T for tuition payments. Records of other education-related expenses.
  9. Homeownership Documents: Mortgage interest statement (Form 1098). Property tax statements.
  10. Charitable Contributions: Receipts or documentation for charitable donations.
  11. Medical Expenses: Receipts and documentation for medical expenses not covered by insurance.
  12. Childcare Expenses: Documentation for childcare expenses, including the provider’s name, address, and Tax ID or Social Security number.
  13. State and Local Taxes: Documentation of state and local income taxes paid.
  14. Health Insurance Coverage: Form 1095-A, 1095-B, or 1095-C, providing information about health insurance coverage.
  15. Unemployment Income: Form 1099-G if you received unemployment benefits.
  16. Gambling Winnings and Losses: Records of gambling winnings and losses.
  17. Student Loan Interest: Form 1098-E for student loan interest paid.
  18. Identity Protection PIN (IP PIN): If applicable, have your Identity Protection PIN ready for added security.
  19. Prior-Year Tax Return: A copy of your prior-year tax return can be helpful for reference.
  20. Bank Account Information: If you’re expecting a refund via direct deposit, have your bank account information ready.

Remember, this checklist is a general guide, and your specific situation may require additional documentation. Being organized and thorough in gathering your financial information will help ensure a smooth and accurate tax filing process. If you have questions about specific documents, it’s advisable to consult with a tax professional.

Reaching Out To H&R BlockĀ 

H&R Block provides multiple options for individuals to reach out for assistance or to schedule an appointment. Here are the common ways to contact H&R Block:

  1. Phone: You can contact H&R Block by phone to schedule an appointment, ask questions, or seek assistance with your tax-related concerns. The contact number is typically available on their official website.
  2. In-Person: H&R Block has physical offices where you can schedule an in-person appointment with a tax professional. You can visit their website to find a nearby office and schedule a meeting.
  3. Online Services: H&R Block offers online services that allow you to prepare and file your taxes from the comfort of your own home. This includes software for self-filing and online assistance from tax professionals.
  4. Live Chat: Some versions of H&R Block’s online services may offer live chat support. You can use this feature to communicate with a tax professional or customer support representative in real-time.
  5. Email: Depending on your location and the nature of your inquiry, you may find email contact options. Check the official H&R Block website for specific email contact information.
  6. Mobile App: H&R Block may have a mobile app that you can use for tax-related tasks. This could include features for filing taxes, tracking your refund, and getting support through the app.
  7. Social Media: Some companies, including H&R Block, may offer customer support through social media channels. You can check their official social media accounts for information on how to contact them.
  8. Virtual Appointments: H&R Block may offer virtual tax preparation appointments where you can connect with a tax professional through video conferencing. This option provides a face-to-face interaction without the need to visit a physical office.

When reaching out to H&R Block, it’s advisable to have relevant documents and information on hand, such as your Social Security number, income documents, and any specific questions you may have about your tax situation. Additionally, be aware of the business hours and availability of the specific contact method you choose.

Effectively Communicating The Discovered Error

Effectively communicating a discovered error on your tax return is crucial to ensure a prompt and accurate resolution. Here are some tips for communicating the error effectively:

  1. Organize Your Information: Before contacting H&R Block or any tax professional, organize all relevant information and documents related to the error. This includes details about the error, supporting documentation, and any communication you’ve had with H&R Block.
  2. Be Clear and Concise: Clearly articulate the error or discrepancy you’ve identified. Provide a concise and accurate description of the issue, avoiding unnecessary details that might complicate the communication.
  3. Provide Supporting Documents: Attach or reference any supporting documents that validate the error. This may include W-2s, 1099s, receipts, or any other relevant paperwork. Providing clear evidence strengthens your case and helps in the resolution process.
  4. Include Relevant Details: Include specific details such as the tax year in question, the line item on the return where the error occurred, and the correct information that should be reflected. The more precise you are, the easier it is for H&R Block to address the issue.
  5. Use a Professional Tone: Maintain a professional and respectful tone in your communication. Clearly express your concern without using accusatory language. Remember that the goal is to resolve the issue cooperatively.
  6. Contact the Right Person: If you worked with a specific tax professional at H&R Block, try reaching out to them first. If that’s not possible or if you’re not satisfied with the response, contact the H&R Block office directly and ask to speak with a supervisor or manager.
  7. Document Your Communication: Keep a record of your communication with H&R Block. This includes names of individuals you spoke with, dates, and a summary of the conversation. Having a written record can be valuable in case further action is needed.
  8. Follow Up: If you don’t receive a response or resolution within a reasonable timeframe, follow up with H&R Block. Persistence, done politely, can sometimes expedite the resolution process.
  9. Consider Alternative Channels: If you are unable to resolve the issue through your initial point of contact, consider exploring other communication channels, such as contacting H&R Block’s customer service or escalating the issue to a higher level within the organization.
  10. Seek Professional Advice: If the error is complex or if you are not satisfied with H&R Block’s response, consider seeking advice from a tax professional or tax attorney. They can provide guidance on the best course of action.

Remember that mistakes can happen, and most reputable tax professionals, including H&R Block, are committed to resolving errors in a timely and fair manner. Approach the communication with a mindset of cooperation to achieve the best outcome.


Overall, discovering an error on your tax return, especially when prepared by a reputable service like H&R Block, can be a disconcerting experience. However, it’s important to approach the situation with a proactive mindset and take systematic steps to address and rectify the mistake.

Initiating contact with H&R Block is the first and crucial step. Whether by phone, in person, or through online channels, reaching out to the tax professionals who prepared your return allows for a direct and immediate response to the error. Providing them with all relevant information, including detailed documentation supporting your claim, enhances the chances of a swift resolution.

Understanding the potential consequences of the error is vital. If it results in additional taxes owed, being prepared to fulfill those obligations promptly is essential. On the other hand, if the error is in your favor and a larger refund is due, be aware that the correction process may take time.

Maintaining meticulous records of your communication with H&R Block, including names, dates, and a summary of discussions, is a prudent practice. This documentation can serve as a valuable resource if further action or follow-ups become necessary.

Considering the complexity of tax laws, seeking professional advice is an option worth exploring. If you are dissatisfied with the resolution provided by H&R Block or if the error has significant financial implications, consulting with another tax professional or a tax attorney can provide an independent perspective and guidance.

In essence, while discovering an error on your tax return can be stressful, taking decisive and informed steps can lead to a positive resolution. The collaboration between you and H&R Block in correcting the error not only ensures the accuracy of your current return but also contributes to a more informed and streamlined tax filing process in subsequent years.